App and Phone Compatibility

Short answer

Glorify Ring is designed to work with the Glorify app on iOS and Android.

Before you begin

• Keep the ring charged and close to your phone.
• Turn on Bluetooth and allow the app permission to use Bluetooth or nearby devices.
• Keep the Glorify app open during pairing, sync troubleshooting, or firmware updates.

What to do

1. Read the short answer first to understand the current support position.
2. Compare it with the behavior you are seeing in the app, ring, charging case, or checkout flow.
3. Check the related articles if your question is really about setup, troubleshooting, privacy, or support policy.
4. Contact support if the article describes a boundary but your app or order appears to behave differently.

What to expect

This App, Account & Sync article should help the reader understand the current Glorify support position and decide whether they can solve the issue themselves or should contact support.

Important notes

• The Glorify app supports iOS and Android.
• The app does not currently sync Glorify Ring data to Apple Health, Google Fit, or other third-party health platforms.
• During a firmware update, keep the app open in the foreground and keep the ring near the phone.

When to contact support

Contact support if the steps above do not match what you see or the issue continues after basic checks.

Include:

• Your order email or Glorify account email
• Your order number if the question is order-related
• Your phone model and operating system if the question is app-related
• Your Glorify app version and ring firmware version if visible
• A short description of what happened and what you already tried

You can reach support at support@glorify.global. Contact support right away if you cannot sign in after resetting your password, or pairing still fails after restarting Bluetooth and reopening the app, or a firmware update remains stuck or fails more than once.