Colors, Materials, and Box Contents

Short answer

Colors, Materials, and Box Contents helps you understand available finishes, material notes, and what comes with Glorify Ring.

Before you begin

• Review the included ring, charging case, and USB-C charging accessories before setup.
• Charge the ring before first use if the battery is low.
• Pair the ring with the Glorify app before expecting app data or reminders to appear.

What to do

1. Read the short answer first to understand the current support position.
2. Compare it with the behavior you are seeing in the app, ring, charging case, or checkout flow.
3. Check the related articles if your question is really about setup, troubleshooting, privacy, or support policy.
4. Contact support if the article describes a boundary but your app or order appears to behave differently.

What to expect

This Using Your Ring article should help the reader understand the current Glorify support position and decide whether they can solve the issue themselves or should contact support.

Important notes

• Colors, materials, and box contents should match the final product specification used at launch.
• The ring should be treated as a wearable electronic product and cared for accordingly.
• If anything in the box is missing or damaged, keep the packaging and contact support.

When to contact support

Contact support if the steps above do not match what you see or the issue continues after basic checks.

Include:

• Your order email or Glorify account email
• Your order number if the question is order-related
• Your phone model and operating system if the question is app-related
• Your Glorify app version and ring firmware version if visible
• A short description of what happened and what you already tried

You can reach support at support@glorify.global. Contact support right away if the box is missing an expected item, or the ring or charging case arrives damaged, or the product you received does not match your order.