Store Your Ring Long Term

Short answer

Store Your Ring Long Term helps you understand how to store Glorify Ring when you will not wear it for a while.

Before you begin

• Remove the ring before cleaning it or storing it for a long period.
• Use a soft, dry, non-abrasive cloth and avoid harsh chemicals.
• Make sure the ring is dry before charging or placing it in storage.

What to do

1. Remove the ring and wipe it with a soft, dry cloth.
2. Clean away sweat, lotion, dust, or residue before charging.
3. Avoid abrasive cleaners, harsh chemicals, and rough surfaces.
4. Store the ring somewhere dry when you are not wearing it for an extended period.
5. Inspect the ring before wearing it again if it has been stored for a long time.

What to expect

This Charging, Battery & Care article should help the reader understand the current Glorify support position and decide whether they can solve the issue themselves or should contact support.

Important notes

• Qi wireless charging is not supported.
• The ring is designed for hand washing and rain, but not swimming, diving, showering, hot water, soap, detergents, seawater, or high-pressure water.
• Battery life can vary with recording, vibration reminders, Bluetooth behavior, firmware, and signal collection.

When to contact support

Contact support if the steps above do not match what you see or the issue continues after basic checks.

Include:

• Your order email or Glorify account email
• Your order number if the question is order-related
• Your phone model and operating system if the question is app-related
• Your Glorify app version and ring firmware version if visible
• A short description of what happened and what you already tried

You can reach support at support@glorify.global. Contact support right away if the ring or case becomes unusually hot, or the case light stays red after reseating the ring and trying another USB-C power source, or battery status does not update in the app after the ring has been connected and synced.